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enquiries@geedupclothing.com
Hours: 9.00am - 5.00pm AEST Monday to Friday, excluding public holidays.

Brand partnerships: tk@geedupclothing.com

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Geedup Co.

Our warehouse operates from Monday to Friday with the exception of public holidays.&#xA0;Our order processing time, prior to shipping, is typically 24 business hours, excluding weekends and busy sale periods. Once your order has been dispatched, we&apos;ll promptly provide you with a confirmation email containing the tracking details for your convenience.*Please kindly note - <span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">When selecting Authority to Leave, Geedup Co is not responsible for theft or loss of garments - Please only select this option when suitable.

Our warehouse operates from Monday to Friday with the exception of public holidays. Our order processing time, prior to shipping, is typically 24 business hours, excluding weekends and busy sale periods. Once your order has been dispatched, we'll pro

When will my order be dispatched?

SHIPPING & DELIVERY

General Shipping Information

How do I track my order?

I've put the wrong address, can I update it?

Do international orders incur customs and duties taxes upon checkout?

Returns & Exchanges Policy

Returns Process

Returns Address

My item is faulty what do I do?

How long does a return take to process?

Where is my refund? (Afterpay)

What is an instant exchange?

RETURNS & EXCHANGES

Where can I find your size guide?

How do your garments fit?

SIZING

How do I unsubscribe?

How do I create an account?

ACCOUNT INFORMATION

What is Certilogo?

What is a "smart tag" and where can I find it on my item?

What is the process of product verification?

I found a product with a "smart tag", does this mean it's authentic?

CERTILOGO

How can you gain access to The Vault?

How do I know I have gained access to The Vault?

What happens if I close my browser while in the Vault?

Can I buy as much as I want in The Vault?

THE VAULT

When are you restocking?

I haven't received my order confirmation

I've missed out on a high demand item!

I've received the wrong item, what do I do?

Gift cards

Can I cancel my order?

OTHER FAQs

NZ Duties & Taxes Update

Terms & Conditions of Purchase Insurance

When will my order be dispatched?Updated 2 days ago