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Geedup Co.

When will my order be dispatched?

How do I track my order?

I've put the wrong address, can I update it?

Do international orders incur customs and duties taxes upon checkout?

SHIPPING & DELIVERY

Returns & Exchanges Policy

Returns Process

Returns Address

Can I cancel my order?

How long does a return take to process?

Where is my refund? (Afterpay)

What is an instant exchange?

RETURNS & EXCHANGES

How do I unsubscribe?

How do I create an account?

ACCOUNT INFORMATION

How can you gain access to The Vault?

How do I know I have gained access to The Vault?

What happens if I close my browser while in the Vault?

Can I buy as much as I want in The Vault?

THE VAULT

When are you restocking?

I haven't received my order confirmation!

My item is faulty what do I do?

I've received the wrong item, what do I do?

I've missed out on a high demand item!

Gift cards

OTHER FAQs

BLACK FRIDAY FAQs

CHRISTMAS CUT OFF DATES 2023

NZ Duties & Taxes Update

A $50 gift card will be sent out to all existing people who have signed up to our database via SMS/EmailThe gift card will be valid until Sunday 3rd of December 11:59pm AEDTThe gift card cannot be used in conjunction with another discount code or sto

AUSTRALIA POST. - Within Australia (except WA and NT): 18th December 2023 (Standard Post)                                                                                                  21st December (Express Post). - Western Australia: 15th Decembe

Hello NZ fam,. We have an exciting update for you guys, we are finally introducing Shopify Markets to our web store. What this means for our New Zealand customers:. An overall seamless experience, from when you enter the website to checking out!. *Pl

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