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All articles

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SHIPPING & DELIVERY

5 articles
RETURNS & EXCHANGES

7 articles
SIZING

2 articles
ACCOUNT INFORMATION

2 articles
CERTILOGO

4 articles
THE VAULT

4 articles
OTHER FAQs

6 articles

Articles

NZ Duties & Taxes Update

Hello NZ fam,. We have an exciting update for you guys, we are finally introducing Shopify Markets to our web store. What this means for our New Zealand customers:. An overall seamless experience, from when you enter the website to checking out!. *Pl

Terms & Conditions of Purchase Insurance

LOST IN TRANSIT ORDERS. If you believe your parcel is lost, you may file a claim with us if there has been no tracking status update for 10 business days. Claims must be submitted within 5 days from the last tracking update; otherwise they may be dec