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Other FAQs

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My address is wrong, can I update it?

Don’t worry this can happen. We have a small window before your order is shipped out where we can attempt to update the delivery address for your order. Orders that are dispatched from our Partner Providers require an extra step to request any change

Gift cards

How does it work. When it's time to shopSimple - Use your code to redeem your gift in the Payment section of our checkout. Where do I find the codee-Gift cards: Check your email for your code. For more tips, tricks and answers to your questions, don'

Missed out on high demand item

(Order processed after item has sold out). Sadly this can happen - With high demand products comes an even higher traffic rate of visitors on the web store. Sadly what can happen from time to time is the item may have 10 pieces available and 15 visit