OTHER FAQs
When are you restocking?
At Geedup, we release new styles every month, and once they sell out, they are not restocked. These items tend to sell quickly, so we recommend being ready online when new drops go live. To make sure you never miss out, sign up for SMS and email remi
Can I cancel my order?
Unfortunately, we are unable to guarantee any order changes or amendments once it is confirmed as our warehouse processes your orders extremely fast. Should you change your mind on your order prior to it being shipped, you will be issued with a store
I haven't received my order confirmation
Kindly review your junk/spam folder to ensure that your order confirmation hasn't mistakenly landed there. If you're still unable to find it, please don't hesitate to reach out to us to confirm that your order has been successfully processed.
I've missed out on a high demand item!
(Order processed after item has sold out). Sadly this can happen - With high demand products comes an even higher traffic rate of visitors on the web store. Sadly what can happen from time to time is the item may have 10 pieces available and 15 visit
I've received the wrong item, what do I do?
We are so sorry to hear this - let's get this resolved as quickly as possible. The easiest and fastest way to resolve this for you is to visit our Returns Portal HERE and selecting the incorrect item options. Make sure you have your order number, ema
Gift cards
How does it work. When it's time to shopSimple - Use your code to redeem your gift in the Payment section of our checkout. Where do I find the codee-Gift cards: Check your email for your code. For more tips, tricks and answers to your questions, don'
How many stores do you have?
We currently operate exclusively online. You can visit our online store through the link below:. https://www.geedupclothing.com/. *Please note that this is our only official store, any other stores impersonating us may result in receiving counterfeit
I've put the wrong address, can I update it?
Don’t worry this can happen. We have a small window before your order is shipped out where we can attempt to update the delivery address for your order. Orders that have been dispatched from our warehouse require an extra step to request any changes