Geedup Co. logo
Geedup Co. logo

All articles

I've received the wrong item, what do I do?Updated 9 months ago

We are so sorry to hear this - let's get this resolved as quickly as possible.

You can reach out to our friendly Customer Care Team a number of ways, the easiest and fastest way to resolve this for you is to visit our Returns Portal HERE and selecting the incorrect item options. Make sure you have your order number, email address, image of the incorrect item and preferred outcome on hand ready to help us provide you with a quick resolution.

IMPORTANT: Please complete the returns form HERE, BEFORE you send your item back. Any items returned to us without this ticket we are not liable for.

Was this article helpful?
Yes
No