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Geedup Co.

Kindly review your junk/spam folder to ensure that your order confirmation hasn&apos;t mistakenly landed there. If you&apos;re still unable to find it, please don&apos;t hesitate to reach out to us to confirm that your order has been successfully processed.

Kindly review your junk/spam folder to ensure that your order confirmation hasn't mistakenly landed there. If you're still unable to find it, please don't hesitate to reach out to us to confirm that your order has been successfully processed.

I haven't received my order confirmation

OTHER FAQs

When will my order be dispatched?

How do I track my order?

I've put the wrong address, can I update it?

Do international orders incur customs and duties taxes upon checkout?

SHIPPING & DELIVERY

Returns & Exchanges Policy

Returns Process

Returns Address

My item is faulty what do I do?

How long does a return take to process?

Where is my refund? (Afterpay)

What is an instant exchange?

RETURNS & EXCHANGES

Where can I find your size guide?

How do your garments fit?

SIZING

How do I unsubscribe?

How do I create an account?

ACCOUNT INFORMATION

What is Certilogo?

What is a "smart tag" and where can I find it on my item?

What is the process of product verification?

I found a product with a "smart tag", does this mean it's authentic?

CERTILOGO

How can you gain access to The Vault?

How do I know I have gained access to The Vault?

What happens if I close my browser while in the Vault?

Can I buy as much as I want in The Vault?

THE VAULT

When are you restocking?

I've missed out on a high demand item!

I've received the wrong item, what do I do?

Gift cards

Can I cancel my order?

NZ Duties & Taxes Update

I haven't received my order confirmationUpdated a month ago