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Geedup Co.

<span style="font-size: 16px; font-family: Montserrat, sans-serif; color: rgb(65, 65, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Unfortunately, we are unable to guarantee any order changes or amendments once it is confirmed as our warehouse processes your orders extremely fast.&#xA0;<span style="font-size: 16px; font-family: Montserrat, sans-serif; color: rgb(65, 65, 65); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Should you change your mind on your order prior to it being shipped, you will be issued with a store credit.

Unfortunately, we are unable to guarantee any order changes or amendments once it is confirmed as our warehouse processes your orders extremely fast. Should you change your mind on your order prior to it being shipped, you will be issued with a store

Can I cancel my order?

OTHER FAQs

When will my order be dispatched?

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I've put the wrong address, can I update it?

Do international orders incur customs and duties taxes upon checkout?

SHIPPING & DELIVERY

Returns & Exchanges Policy

Returns Process

Returns Address

My item is faulty what do I do?

How long does a return take to process?

Where is my refund? (Afterpay)

What is an instant exchange?

RETURNS & EXCHANGES

Where can I find your size guide?

How do your garments fit?

SIZING

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ACCOUNT INFORMATION

What is Certilogo?

What is a "smart tag" and where can I find it on my item?

What is the process of product verification?

I found a product with a "smart tag", does this mean it's authentic?

CERTILOGO

How can you gain access to The Vault?

How do I know I have gained access to The Vault?

What happens if I close my browser while in the Vault?

Can I buy as much as I want in The Vault?

THE VAULT

When are you restocking?

I haven't received my order confirmation

I've missed out on a high demand item!

I've received the wrong item, what do I do?

Gift cards

NZ Duties & Taxes Update

Can I cancel my order?Updated 4 months ago