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Hours: 9.00am - 5.00pm AEST Monday to Friday, excluding public holidays.
enquiries@geedupclothing.com

Brand partnerships: tk@geedupclothing.com

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Geedup Co.

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Don&#x2019;t worry this can happen.<p style="color: rgb(34, 34, 34); font-family: Avenir, &quot;Avenir Next&quot;, Montserrat, sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We have a small window before your order is shipped out where we can attempt to update the delivery address for your order. Orders that are dispatched from our Partner Providers require an extra step to request any changes to addresses but typically this can be amended without a worry.<span style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Please create a support ticket as &apos;Wrong Address Given&apos; and we will do our best to fix this up for you.(Please note - If your order has already been despatched, you will need to contact the carrier to organise a redirection)

Don’t worry this can happen. We have a small window before your order is shipped out where we can attempt to update the delivery address for your order. Orders that are dispatched from our Partner Providers require an extra step to request any change

I've put the wrong address, can I update it?

SHIPPING & DELIVERY

Shipping Times

When will my order be dispatched?

How do I track my order?

Do international orders incur customs and duties taxes upon checkout?

Returns & Exchanges Policy

Returns Process

Returns Address

My item is faulty what do I do?

How long does a return take to process?

Where is my refund? (Afterpay)

What is an instant exchange?

RETURNS & EXCHANGES

Where can I find your size guide?

How do your garments fit?

SIZING

How do I unsubscribe?

How do I create an account?

ACCOUNT INFORMATION

What is Certilogo?

What is a "smart tag" and where can I find it on my item?

What is the process of product verification?

I found a product with a "smart tag", does this mean it's authentic?

CERTILOGO

How can you gain access to The Vault?

How do I know I have gained access to The Vault?

What happens if I close my browser while in the Vault?

Can I buy as much as I want in The Vault?

THE VAULT

When are you restocking?

I haven't received my order confirmation

I've missed out on a high demand item!

I've received the wrong item, what do I do?

Gift cards

Can I cancel my order?

OTHER FAQs

NZ Duties & Taxes Update

I've put the wrong address, can I update it?Updated 3 months ago