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Geedup Co.

As we head into the busy festive season, some delays may occur due to high order volumes and carrier constraints. To help ensure your order arrives on time:<ul data-start="311" data-end="514"><li data-start="311" data-end="375" style="color: rgb(0, 0, 0);">Place your order well before the shipping cut-off dates.</li><li data-start="376" data-end="425" style="color: rgb(0, 0, 0);">Allow extra time for regional deliveries.</li><li data-start="426" data-end="514" style="color: rgb(0, 0, 0);">International orders may take longer depending on the destination and local customs.</li></ul>We recommend checking our Shipping Cut-Off Dates FAQ section for specific metro, regional, and international deadlines.If you have any questions or need assistance tracking your order, our team is here to help.

As we head into the busy festive season, some delays may occur due to high order volumes and carrier constraints. To help ensure your order arrives on time:. Place your order well before the shipping cut-off dates. Allow extra time for regional deliv

Are there any delays I should know about?

HOLIDAY PERIOD FAQS 2025

Shipping Cut-Off Dates

What happens if I miss the cut-off date?

When will I receive tracking information?

How do I track my order?

When will my order be dispatched?

How long does delivery take?

Do international orders incur customs and duties taxes upon checkout?

SHIPPING & DELIVERY

Returns & Exchanges Policy

Returns Process

Returns Address

My item is faulty what do I do?

How long does a return take to process?

Where is my refund? (Afterpay)

What is an instant exchange?

What if my package gets lost or arrives damaged?

RETURNS & EXCHANGES

Where can I find your size guide?

How do your garments fit?

SIZING

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How do I create an account?

ACCOUNT INFORMATION

What is Certilogo?

What is a "smart tag" and where can I find it on my item?

What is the process of product verification?

I found a product with a "smart tag", does this mean it's authentic?

CERTILOGO

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How do I know I have gained access to The Vault?

What happens if I close my browser while in the Vault?

Can I buy as much as I want in The Vault?

How do I check my lifetime spending to see if I qualify for Vault access?

I no longer have access to my registered phone number/email. How can I receive my code?

Are there any delays I should know about?Updated a month ago