HOLIDAY PERIOD FAQS 2025
Shipping Cut-Off Dates
To ensure your order arrives in time for Christmas, please refer to our recommended cut-off dates based on your location. Ordering by these dates gives your gifts the best chance of arriving before the holiday. *Please note that our warehouse and shi
Are there any delays I should know about?
As we head into the busy festive season, some delays may occur due to high order volumes and carrier constraints. To help ensure your order arrives on time:. Place your order well before the shipping cut-off dates. Allow extra time for regional deliv
What happens if I miss the cut-off date?
We’ll continue to fulfil orders as quickly as possible, but after the cut-off dates, we can’t guarantee delivery by Christmas. You may still receive your items in time, but we recommend ordering as early as possible.
When will I receive tracking information?
As soon as your order is dispatched from our warehouse, all orders come with tracking information so you can stay updated on the progress of your delivery.