Our warehouse operates from Monday to Friday with the exception of public holidays. Our order processing time, prior to shipping, is typically 24 business hours, excluding weekends and busy sale periods. Once your order has been dispatched, we'll pro
After your order has been shipped out from our warehouse, you will receive an email confirmation with your tracking information. To monitor the status of your order, you can either click on the link provided in that email or input your tracking numbe
Don’t worry this can happen. We have a small window before your order is shipped out where we can attempt to update the delivery address for your order. Orders that are dispatched from our Partner Providers require an extra step to request any change
We cover the cost of all taxes and duties in Australia, New Zealand, The UK and USA. Shipping to the rest of the world may incur taxes and duties at their local destination, which will be the responsibility of the customer. *Should you opt not to cov