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General Shipping Information

We offer express and standard shipping services for all orders. Country/Service. Price. Days. *Please kindly note that shipping times do not account for the processing time at our warehouse. Processing may take 2-5 business days during our busy sale

When will my order be dispatched?

Our warehouse operates from Monday to Friday with the exception of public holidays. Our order processing time, prior to shipping, is typically 24 business hours, excluding weekends and busy sale periods (Processing may take 2-5 business days during o

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your

I've put the wrong address, can I update it?

Don’t worry this can happen. We have a small window before your order is shipped out where we can attempt to update the delivery address for your order. Orders that are dispatched from our Partner Providers require an extra step to request any change

Do international orders incur customs and duties taxes upon checkout?

We cover the cost of all taxes and duties in Australia, New Zealand, The UK and USA. Shipping to the rest of the world may incur taxes and duties at their local destination, which will be the responsibility of the customer. *Should you opt not to cov