Need more help? Please fill this form out to speak to one of our Customer Care team members!

enquiries@geedupclothing.com
Hours: 9.00am - 5.00pm AEST Monday to Friday, excluding public holidays.

Brand partnerships: tk@geedupclothing.com

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Geedup Co.

Our garments typically lean towards a more fitted look. If you prefer the snug fit, stay true to your regular size or a roomier feel, size up! It ultimately just depends on your personal preference for clothing.

How do your garments fit?

SIZING

General Shipping Information

When will my order be dispatched?

How do I track my order?

I've put the wrong address, can I update it?

Do international orders incur customs and duties taxes upon checkout?

SHIPPING & DELIVERY

Returns & Exchanges Policy

Returns Process

Returns Address

My item is faulty what do I do?

How long does a return take to process?

Where is my refund? (Afterpay)

What is an instant exchange?

RETURNS & EXCHANGES

Where can I find your size guide?

How do I unsubscribe?

How do I create an account?

ACCOUNT INFORMATION

What is Certilogo?

What is a "smart tag" and where can I find it on my item?

What is the process of product verification?

I found a product with a "smart tag", does this mean it's authentic?

CERTILOGO

How can you gain access to The Vault?

How do I know I have gained access to The Vault?

What happens if I close my browser while in the Vault?

Can I buy as much as I want in The Vault?

THE VAULT

When are you restocking?

I haven't received my order confirmation

I've missed out on a high demand item!

I've received the wrong item, what do I do?

Gift cards

Can I cancel my order?

OTHER FAQs

NZ Duties & Taxes Update

Terms & Conditions of Purchase Insurance

How do your garments fit?Updated 16 days ago